The Handheld Contact Knowledge Base is no longer maintained and was archived on January 21, 2009. Information in the Knowledge Base may not be accurate. Please see our FAQ page for up-to-date support information.
Knowledge Base
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Checking free space on your handheld deviceThe amount of ACT! contacts, calendar activities, and notes/history items that can be synchronized to your handheld device by Handheld Contact varies depending on the ... Upgrading the Handheld Contact client on your BlackBerry
Upgrade Handheld Contact on your Blackberry as follows. Open your BlackBerry Internet Browser. Go to www.handheldcontact.com/ota.Follow the link that appears as "Download version x.x.x.x", where ... How do I move icons on my BlackBerry homescreen?
On the BlackBerry homescreen:- highlight the icon you want to move- hold down the ALT key (usually the 'half-moon' key underneath the 'A' key)- while ... How to Reindex ACT! data in HHC on your handheld.
ACT! data on your handheld occasionally needs to be reindexed. Signs of this might be duplicate contacts, contacts that are out of order or missing ... How can I figure out if there is data ready to be synced to my BlackBerry or to my ACT! computer?
To help you monitor the wireless sync process between ACT! on your computer and ... How do I delete all contacts from HHC on the BlackBerry?
Open HHC Contacts Click in the trackwheel and select Options Once on the Options screen, click in the trackwheel again and choose "Erase All Data" Click Yes on ... What is the correct format to enter a phone number in HHC Contacts on the BlackBerry?
Use the following format when entering/editing phone numbers in HHC on the handheld device. Type Country Code [any key other then a numbered key] Area ... Installing Handheld Contact in a Act! shared database enviroment
Installing Handheld Contact on the server that host the Act! database files Problem: When installing Handheld Contact on a Windows Server that is hosting the ... I am receiving a "Field Full" error when I e-mail from Handheld Contact
When e-mailing from Handheld Contact be sure to type in the correct area's of the e-mail template, each field has a limit to how many ... Installing Handheld Contact with Windows Vista
Because of Windows Vista's new security features you will be required to perform the following steps to successfully installed Handheld Contact on a Vista operating ...