The Handheld Contact Knowledge Base is no longer maintained and was archived on January 21, 2009. Information in the Knowledge Base may not be accurate. Please see our FAQ page for up-to-date support information.
Knowledge Base
Articles in BlackBerry
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What happens if I go outside wireless coverage with my handheld device, will I still have my ACT! data?Yes. With Handheld Contact you always have data on the handheld device, even when out of wireless coverage, since data is stored in a handheld ... What model BlackBerries does Handheld Contact work with?
Handheld Contact works with all current BlackBerry models. ... How many ACT! Contacts will a BlackBerry hold?
BlackBerry devices have limited memory and processing power compared to desktop and server computer. Our customers typically quickly find that the benefit of Handheld Contact ... HHC seems to have lost its wirelessly connectivity on my BlackBerry
HHC seems to have lost its wirelessly connectivity on my BlackBerry, or, My handheld has stopped wirelessly sending/receiving ACT! data. You may also see a ... Does Handheld Contact install and work on my BlackBerry device running the BlackBerry 3.x OS?
Handheld Contact is not compatible with the RIM OS v3.x. Handheld Contact requires v4.x. Please get the latest BlackBerry software from your wireless carrier. ... Checking free space on your handheld device
The amount of ACT! contacts, calendar activities, and notes/history items that can be synchronized to your handheld device by Handheld Contact varies depending on the ... BlackBerry has locked up, pressing keys or using the trackwheel and/or the escape key does not do anything.
If your BlackBerry locks up in HHC or any other application, you can solve this problem by performing a soft-reset. To perform a soft-reset hold ... What Network should I select on the HHC Options screen on the BlackBerry?
Set the Network to the appropriate Network for your BlackBerry - by either pressing space bar several times, or clicking trackwheel with a "Change Option" ... Upgrading the Handheld Contact client on your BlackBerry
Upgrade Handheld Contact on your Blackberry as follows. Open your BlackBerry Internet Browser. Go to www.handheldcontact.com/ota.Follow the link that appears as "Download version x.x.x.x", where ... A user edits a contact "A" on the BlackBerry (during the same 15-minute time window) as a user in ACT! edits that same contact "A".
Only if the change was made to the same contact record at the same time, will this occur. The change on the BlackBerry will ...